Invisible Heros

Roy H. Williams · March 28, 2016
Pendulum in Action, invisible heroes, Lenny

Caterina dumps baby Lenny on her boyfriend, then moves to town and gets married to someone else. Neither Lenny’s father nor his mother is willing to give  Lenny their family name, so he is known only by the name of the mountain under whose shadow he was born: Lenny Albano.

An unwanted child, Lenny grows up strangely in this remote, rural neighborhood without access to comic books or video games. Estranged parents. Odd relationships. A badly broken situation.

But his imagination is […]

Roy H. Williams · March 21, 2016
Pendulum in Action, tour of tigers, education


Are you trying to Grow a business, Build a career, Overcome an obstacle?

“Those who expect moments of change to be comfortable and free of conflict have not learned their history.” – Joan Wallach Scott

Ferocity is a wondrous tool.

STOP. Read no further
1. if you are proud of your passivity,
2. if you are offended by reading a vulgar word (as opposed to seeing it represented by a first letter and a series of dashes,)
3. if you are angered by your own […]

Roy H. Williams · March 14, 2016
Pendulum in Action, invisible heroes

– Fred Eisenberg, (Brooklyn, NY)
after hearing one-too-many glowing eulogies

Colorful and interesting people surround you in life, but in a graveyard, everyone becomes boring: “John Smith. Devoted Husband, Loving Father.”

That’s it? That’s a life remembered?

Where do they bury the interesting people? Where do they bury the reckless daredevils and tender poets and seductive femmes fatale? Where can I find their stories?

When Dad died a year ago, […]

Roy H. Williams · March 07, 2016
Pendulum in Action, invisible heroes, crowded hour

Standing at your bedside, I don’t know if you’re dead or only sleeping.

Soon our friends will lay pennies on your eyes to pay Charon for your passage. A silly ritual, our friends will do it anyway.

But you were dead long before you died.

Something caused life to shrivel in you, bloodless and pale, until you began to smell of despair. Did fear of failure run so deep in you?

I was troubled by your passivity. I did not understand it. You refused encouragement. You sneered at good […]

Roy H. Williams · February 29, 2016
Pendulum in Action, invisible heroes, have fun, have courage

I still don’t know his last name.

Gille arrived from Michigan in a small jar with his photograph on the lid. His friend had sent an email to Chapel Dulcinea asking if we’d be willing to launch some of Gille’s ashes into the breeze that always blows there.

We replied we’d be happy to do it.

It seems that Gille’s parting wish was for his ashes to be scattered at beautiful and interesting places around the world and Chapel Dulcinea was selected as one of those places. So at sunset on […]

Roy H. Williams · February 22, 2016
Pendulum in Action, invisible heroes, Richie Starkey

The Monday Morning Memo for July 7, 2008

I’ve known Richie Starkey since I was five. He turns 68 today.

Richie said the only thing he wanted for his birthday was for you to pause today at noon, wherever you are in the world, make a peace sign with your fingers and say with a smile, “Peace and Love.”

Will you do it?

Yes, it’s ridiculous. But before you summarily dismiss his request, let me tell you a bit about Richie and why he might merit your cooperation.

1. People […]

Roy H. Williams · February 01, 2016
Pendulum in Action, invisible heroes, James Michener, bestseller

I was on the telephone with an 87 year-old man I had been hunting for several weeks. I needed this man’s permission to publish a private letter he had written to America’s Chief of Naval Operations back in 1963. The man’s name was William Lederer.

He asked, “Where you calling from young man?”

“Austin, Texas.”

“I was there recently. Nice town.”

“What brought you to Austin sir?”

“I was there to bury my best friend Jim.”

“I’m sorry to hear […]

Roy H. Williams · January 25, 2016
Pendulum in Action, product focused, customer focused, invisible heroes

 “Do It Backwards”

I was using the story of Henry Ford to explain the difference between cost-based accounting and customer-based accounting:

Cars in 1908 sold for about $2,500 apiece. Nearly 2,000 entrepreneurs became car builders between 1886 and 1908 and each of these car builders began with the question, “How can I build a stronger, faster, more desirable car?”

But none of them could build and sell a car for […]

Roy H. Williams · January 18, 2016
Pendulum in Action, invisible heroes, makers of miracles, magic of the elbs

Makers of miracles have magical little helpers. Is there a miracle you’d like to make?

Would you like to learn the magic of the elbs?

Elbs are Exponential Little Bits, tiny but relentless changes that compound to make a miracle. The power of an elb lies not in its size, but in its daily occurrence. For an elb to work its Exponential magic, the Little Bit must happen every day… every day… every day.

Every day.

Funny thing… When daily progress meets with progress, it doesn’t […]

Roy H. Williams · January 11, 2016
Pendulum in Action, invisible heroes, creativity in business

Mason, New Hampshire. Summer, 1788. Thirteen year old Johnny Chapman meets young Sam Wilson while visiting his cousin Betsey at her family’s farm. Sam and Betsey later marry and move to Troy, New York, where they launch a meat packing business.

After Sam and Betsey’s wedding, Johnny heads west until he comes to a river about nine miles below Steubenville, Ohio. Men describe him as “small, wiry and restless, with hollow cheeks in a face bronzed by wind and sun and with piercingly […]